Terms and conditions

PRICE

SHIPPING COSTS WILL BE INDICATED WHEN ORDERING ON OUR WEBSITE, BUT SOME LARGER PRODUCTS WILL NEED TO BE ADJUSTED. YOU WILL BE NOTIFIED OF THE CHANGE.

The indicated prices include a logo identification. Applicable taxes are extra. All prices are subject to change without notice. Fees for editing, graphics and other fees may apply.

QUANTITY ORDERED VERSUS INVOICED

Note that the quantity delivered may vary by approximately 10% of the one ordered. In that case, the invoice will be adjusted according to the quantity of merchandise received.

MERCHANDISE RETURN

No return is possible without the authorization of Groupe Neurones inc.

The Groupe Neurones disclaims all responsibility for the size chosen by the customer.

ORDER CANCELLATION

Cancelled orders be billed for work done up to the time of written cancellation.

PAYMENT TERMS

For companies that do not have a credit history with Groupe Neurones, a deposit of 50% of the amount ordered before taxes will be required. The balance is payable upon delivery of the goods.

 SATISFACTION GARANTEE

If you are not completely satisfied with the products received, you have 30 days to contact Groupe Neurones. They agree to replace any defective or improperly printed products, free of charge.

 

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